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Survey Customer Satisfaction

Customer Identification :

What is your assessment for the requirement: COMERCIAL: QUOTATION RETURN TIME

GIBBOUS

Ruim
Bom

BEST COMPETITOR

Ruim
Bom

COMMENTS

What is your assessment for the requirement: COMERCIAL: QUALITY OF INFORMATION

GIBBOUS

Ruim
Bom

BEST COMPETITOR

Ruim
Bom

COMMENTS

What is your assessment for the requirement: COMERCIAL: PRICE PRACTICES

GIBBOUS

Ruim
Bom

BEST COMPETITOR

Ruim
Bom

COMMENTS

What is your assessment for the requirement: DESIGN: PROGRAM / PLANNING COORDINATION

GIBBOUS

Ruim
Bom

BEST COMPETITOR

Ruim
Bom

COMMENTS

What is your assessment for the requirement: DESIGN: COMPLIANCE WITH PROGRAM DATES

GIBBOUS

Ruim
Bom

BEST COMPETITOR

Ruim
Bom

COMMENTS

What is your assessment for the requirement: DESIGN: TECHNOLOGICAL INNOVATIONS

GIBBOUS

Ruim
Bom

BEST COMPETITOR

Ruim
Bom

COMMENTS

What is your assessment for the requirement: DESIGN: TROUBLESHOOTING AGILITY

GIBBOUS

Ruim
Bom

BEST COMPETITOR

Ruim
Bom

COMMENTS

What is your assessment for the requirement: LOGISTICS: DELIVERY PUNCTUALITY (SUPPLY)

GIBBOUS

Ruim
Bom

BEST COMPETITOR

Ruim
Bom

COMMENTS

What is your assessment for the requirement: QUALITY: PRODUCT QUALITY PERFORMANCE

GIBBOUS

Ruim
Bom

BEST COMPETITOR

Ruim
Bom

COMMENTS

What is your assessment for the requirement: QUALITY: CUSTOMER SERVICE

GIBBOUS

Ruim
Bom

BEST COMPETITOR

Ruim
Bom

COMMENTS

What is your assessment for the requirement: QUALITY: TROUBLESHOOTING AGILITY

GIBBOUS

Ruim
Bom

BEST COMPETITOR

Ruim
Bom

COMMENTS

What is your assessment for the requirement: OTHER REQUIREMENTS

GIBBOUS

Ruim
Bom

BEST COMPETITOR

Ruim
Bom

COMMENTS

Please rate each item and compare between Lemor and the best competitor!
If item is not applicable, mark 'n/a' on one or both !!